Reference

Privacy Policy for Your svptoto Account

svptoto Privacy Policy explains what we collect when you open an account, check wallet status for DANA or QRIS, and enter the lobby from your phone.

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svptoto Privacy Policy for Your svptoto Account
PRIVACY HELP ROUTES

Three Ways to Ask About Your Data

A clear contact path matters when a sign-in record or wallet reference looks unfamiliar. Use the support route connected to your account and include the phone number or receipt reference that helps…

Account access request Ask us to identify the personal data linked to your account after phone verification. We may ask for account details already on file so we do not disclose records to the wrong person.
Wallet record question For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account references, share the receipt detail shown in your cashier history. We use it to trace the payment record without requesting your wallet password.
Correction or removal Tell us which account field or cookie preference needs changing. We assess the request under local requirements, explain any record we must retain, and confirm the next step through your account support path.
DATA CONTROL POINTS

Six Privacy Checks We Keep Visible

Privacy is handled at the points where your account creates a record: sign-in, phone verification, cashier activity, device access, and support contact.

Purpose-based collection

We collect contact and verification details for account access, technical details for sign-in protection, and payment references for receipt matching. A game choice such as Live Blackjack Prestige or Esports PUBG Mobile is treated as activity context, not a reason to request unrelated personal data.

Cookie choices

Cookies can remember a session and help us understand whether a mobile browser has returned to the same account. You can manage browser cookie settings, though restricting necessary cookies may interrupt sign-in or the step that returns you to the lobby.

Account security

Phone verification helps connect an access attempt with the correct account. We do not ask you to share a password through support. If a sign-in appears unusual, we may use account and device signals to protect the record before restoring access.

Payment separation

A DANA, OVO, GoPay or QRIS reference is used to match a cashier event, while bank transfer and virtual account details help confirm a receipt. We do not need your wallet password to investigate a payment status shown in your account.

Retention by purpose

We retain account, security, and payment records only for the period needed for the stated purpose or a local legal requirement. When a record no longer needs to remain, our handling process assesses it for removal or de-identification.

Request handling

You can request access, correction, or eligible removal through the account support path. Include the relevant phone or receipt reference, and we will check identity, explain any restriction, and record the outcome without asking for unnecessary documents.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the account and payment questions you are most likely to have before opening an account or checking an existing record. We keep the wording practical: what we collect, why a device or wallet reference appears, and how you can contact us when something needs correction.

It covers personal details used for account creation, phone verification, sign-in security, cookies, support requests, and payment references. It also explains how we handle records connected with DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity.

Phone verification helps us connect an access request with the correct account and identify unusual sign-in activity. It also supports a data request, because we need a reasonable way to check that the person asking about an account record is authorised to receive it.

Yes. The Privacy Policy covers payment references created when you use DANA, QRIS, OVO, GoPay, bank transfer, or a virtual account. These references help us match a receipt or status, but they do not require us to receive your wallet password.

We may record technical signals such as browser type, device details, session timing, and security events. These records help protect your account when you move between a mobile browser and desktop. They are handled for access and security purposes rather than unrelated profiling.

Use the account support path and identify the field or record you believe is wrong. Include the phone or payment reference already connected to the account, not a password. We check the request, explain any restriction, and update eligible data where local law permits.

You can submit a removal request through account support. We first verify the request and check whether a security, payment, or local legal reason requires continued retention. If removal is available, we explain what will be deleted and what may remain.

Start with the support route attached to your account and state that your question concerns Privacy Policy. For a cashier matter, add the DANA, OVO, GoPay, QRIS, bank transfer, or virtual account receipt reference so our team can locate the correct record.

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